I called on a Friday evening and was received by a polite and efficient troubleshooter. I advised him of my dilemma with the A/C unit and he guaranteed me a service tech would be their first thing in the morning. Promptly at 8:00 o'clock, Jake their service tech, was on the job. Jake was courteous, efficient and provided quality service. He answered any question I had and was eager to satisfy my concerns. He was thorough and actually did more in one service call than in all three visits of the previous company. (Sansone-do not use). I had a contract with Sansone, another A/C repair provider and I fired them before I called UNITED. I will recommend United, a company with competent employees, to all who need quality and efficient service. Technicians like Jake are hard to find.
I have been with United for many years and every time I need them they totally outperform. I was having an A/C issue tonight and called and within the hour their top tech Jim came and fixed the problem. United is the best and Jim is a superstar. I highly recommend them! Don't buy a new A/C with out calling them first! I have two of their Amana units and they are great!
My technician Dominic was really great - very professional and knowledgeable and good my AC fixed and running even though it was a late night call. Thank you for the great service! Another great service today this time by Joe!
Been using United AC for 6 years for install and maintenance. Pete is the best! So accommodating and always go above and beyond to help us. Super honest knowledgeable!
Thanks Pete for your prompt service call and evaluation of my ac. United AC responds quickly whenever I need them. And another thanks to Maggie in the office. Everyone at United AC has been very professional and knowledgeable and always on time. Big thumbs up to all. T. Sabo
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