Even though this company lost everything in the Hurricane they were still out trying to help everyone else with their problems, including myself. They came out and were honest about my system still working properly but due to it being submerged in water I decided to still replace with then. They were able to order, install, and make sure everything passed inspection within a couple days. I was very impressed. They are working mobile without a office. Please give them a call if you need help. Let's help our local small businesses though these unprecedented times.
Multiple callbacks after their full AC system installation to no avail. Once a warrantied part was identified, they disappeared. No returned phone calls, claimed change of ownership withdrew any warranty responsibilities on their part. Extremely rude receptionist who hung up on me. It was easy to call another vendor who had no trouble getting the warranty work accomplished. I would steer far clear of Tarpon Air.
Had done business with these folks in the past. Will never use them again. Scott the technician was very rude and condescending. He also me accused for not pay my bill from a previous services a couple of years ago. This use to be a top notch company..
We just bought a home couple of months ago in Cape Coral. We live 1200 miles away so we have a neighbor checking on the place weekly. Got a call from our neighbor that our A/C was not working... (go figure right!!!). I got online looking for a company with good reviews and one we could trust to open our home and fix A/C without walking away with any of our personal items. Tarpon had great reviews so I thought I'd give them a try. They showed up same day, opened front door with our key box and fixed the issues. They kept me informed the whole way and price was very reasonable and they didn't touch or take our things. I love this company and will spread the word on their greatness. We will continue to use them for all of our HVAC needs Thanks Tarpon. You guys are the best!!!
I have been doing business with Rob and his team at Tarpon Air for 6 years now. He services the system in my home, and all my rental properties, and has always done an excellent job at a great price, including a couple of new system installs. As a local real estate broker, I have referred several of my clients to Rob, with equally good results. They have all been pleased, and never have I heard a complaint. I highly recommend Tarpon Air for all of your AC needs- you won't be disappointed; in fact I would say you will no doubt be recommending them to others yourself. In addition, they are a locally owned and operated family business right here in the Cape- always a plus!
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