Mike arrived in a timely manner and was very professional. He spent time discussing options with me and discussed potential cost differences. He also completed 2 different proposals per my request, for 2 of the main options we discussed. He did not discuss the cheapest option, which another company immediately volunteered, discussed at length with us, and ultimately was able to make happen for us at a MUCH cheaper cost.
Great company and great service!!! I heard about this company from a neighbor of mine and ended up having to call after hours. They were able to come out right away and get me up in running in a matter of no time! As someone who has used a few company’s, I have never found one as fair and honest as this one. I highly recommend them and even encourage others to make the switch!
Mike M. is to be commended for his recent emergency service visit to my condo. He went above and beyond what I expected. He immediately identified the problem and thoroughly explained everything he needed to do and then as he was working he continued to show me all that he was fixing. Mike was professional, patient, and very knowledgeable. Pure Air is lucky to have an employee as hard working and kind as Mike. Kudos to Mike and a big Thank You to Pure Air.
My residential air-conditioning system stopped working on a Sunday evening. I phoned pure air conditioning, asked for help, and a technician was at my door within one hour. On top of everything else, it was pouring rain. The technician simply asked to borrow an umbrella and proceeded to diagnose and fix the problem. Imagine my shock when he came to the door and presented me with a bill much more reasonable than his original estimate. Simply put, I highly recommend this company. After much experience with them I can state unequivocally that they are responsive, competent and honest.
Mike & Joshua assessed my system, answered my questions & explained the issues with my older unit. After replacing parts it’s now running. Since it’s older, this service is giving me time to make a decision about investing in additional parts & repairs or purchasing a new unit. They’re friendly and informative. Thanks!
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