Company had an offer to earn my business at no cost no risk to me by responding as a radio listener of Fox and follow the informative podcast they provide. The podcasts are an excellent source of consumer information on ac in general plus maintenance tips , ect. They wanted to earn my ac business and were proving themselves by providing a Free annual service contract and check up plus 2 free service calls. From office staff to technician they were courtesy and efficient. Plus kind enough to accommodated my work schedule to provide service. What a great way to show a new customer the integrity behind the company - so many ac companies in the area to choose from give Pure Air a call. I’m happy I did! Thank you To Michael , Nikki and Andy Fox - PURE AIR
Great company and great service!!! I heard about this company from a neighbor of mine and ended up having to call after hours. They were able to come out right away and get me up in running in a matter of no time! As someone who has used a few company’s, I have never found one as fair and honest as this one. I highly recommend them and even encourage others to make the switch!
Mike M. is to be commended for his recent emergency service visit to my condo. He went above and beyond what I expected. He immediately identified the problem and thoroughly explained everything he needed to do and then as he was working he continued to show me all that he was fixing. Mike was professional, patient, and very knowledgeable. Pure Air is lucky to have an employee as hard working and kind as Mike. Kudos to Mike and a big Thank You to Pure Air.
My residential air-conditioning system stopped working on a Sunday evening. I phoned pure air conditioning, asked for help, and a technician was at my door within one hour. On top of everything else, it was pouring rain. The technician simply asked to borrow an umbrella and proceeded to diagnose and fix the problem. Imagine my shock when he came to the door and presented me with a bill much more reasonable than his original estimate. Simply put, I highly recommend this company. After much experience with them I can state unequivocally that they are responsive, competent and honest.
Mike & Joshua assessed my system, answered my questions & explained the issues with my older unit. After replacing parts it’s now running. Since it’s older, this service is giving me time to make a decision about investing in additional parts & repairs or purchasing a new unit. They’re friendly and informative. Thanks!
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