Excellent response. Have used them twice now and they have come out on a Sunday afternoon and Monday evening without hesitation. They're professional, honest, and knowledgeable. Very highly recommend. Will use them again when needed.
Guys were great Glenn,Evan and Dale came and replaced the old unit and got the system installed and working in no time. Would def refer to my friends and Family
Marcel did an excellent job. Friendly and knowledgable. We've been with Penguin air for at least 5 years. Quick response and top notch employees. I would recommend this company for anyone that needs service in this field. PS: say hi to Anton and Marcus. They are the best.
Telepathic communication doesn’t work for me. Waited for two days for a tech to come to a schedule appointment. No notice of not coming, no call, no show. Even when he did show up, it was late, and after the second scheduled time. I tried to be a paying customer, and I understand being short staffed, and busy, but come on. Communication is the key.
Called and set appointment. Left work early to meet them during the appointment window time provided. They did not show. Then I got a call over an hour after the appointment asking me to reschedule. Terrible way to start a relationship with a customer.
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