Anton was knowledgeable and professional. Explained issue thoroughly. Will recommend Penguin in the future. They actually answered phone on a Saturday morning. Other companies stated 24 hr service yet never answered phone or called back if I left a message.
Marcel did an excellent job. Friendly and knowledgable. We've been with Penguin air for at least 5 years. Quick response and top notch employees. I would recommend this company for anyone that needs service in this field. PS: say hi to Anton and Marcus. They are the best.
Our air wasn't working they came over and replaced the conductor, it switched on and off. He told us the compressor was bad and had to.replace the unit. We asked how much the outside unit would cost and told us the whole thing had to be replaced at 5800. We know that wasn't true since we had the units replaced at different times before. Got a second opion and they put in the capacitor and lo and behold it worked. They just wanted a sale So instead of 5800 it was 300 and my house is comfortable
Penguin was extremely helpful and professional. From Lauren H. In the office and coordinating the job to the professionalism and punctuality of the technicians. For an event of one's system breaking down, these professionals made it easier for me. Definitely a 5 star organization.
Anton just finished my a/c maintenance appointment. I want to let you know he is such an asset for your company. He’s so professional and very personable. He’s efficient and explains any issues clearly and easily. This is extremely helpful for someone like me who doesn’t really understand air-conditioning systems and issues I have been using Penguin Air for about 3 years now And I’m always impressed at his reliable, friendly disposition.
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