It's rare & extremely wonderful when you find interaction with a service company to be as excellent as mine was with Need A Plumber! From the start, Steven was a great communicator and followed-up with me for proper scheduling. Mark arrived today, was very professional and installed my water heater perfectly! No rushing , no attitude, just a nice professional plumber who takes pride in his work. Need I say more? I would heavily recommend these guys!
I had seven family members coming to stay at my house for the 4th of July weekend and a toilet that was leaking and not working properly. Although they were originally booked out a week, Need A Plumber worked hard around their busy schedule to make room for me when a spare hour popped up on one of the plumber's schedule. He came over the very same afternoon or my call and did a wonderful job fixing an old and run-down toilet into operating condition. He replaced the bowl seal and the flushing mechanism in an hour and saved the weekend. Need A Plumber will be my first call for all future plumbing needs.
We appreciate your service and prompt execution of our backflow system Very professional follow up. Thank you.
Good professional work. Very detailed.
Very unprofessional. We paid more than $500 dollars for a home plumbing inspection and we were promised a report and quote to be delivered on that same day. We called the office and ‘Maddie,’ quite a rude employee who doesn’t care at all about custumers kept telling me they could not promise me anything and that ‘they would do their best,’ even though they did promise to have that to us when we paid. They didn’t give us the report the following day, nor the next. It took them 7 days... An entire WEEK to get us the quote. We hired 6 other inspectors in other fields and they ALL gave us a report and quote that same day. This of course affected our ability to renegotiate the home’s price since the inspection period only lasts 10 days. This company KNEW that and they chose to ignore our pressing needs, even after we paid $500 dollars for an inspection that wasn’t even that thorough. The quote was, of course, completely overpriced. Don’t make the same mistake we did, avoid this company!
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