Need a Plumber is the best plumbing company I’ve ever dealt with In the past decades. I highly recommend that company for small or big jobs, residential or commercial. They replace over 100 feet of galvanized pipe I had prior inside my building that was always causing back flow. They came and offer the best course of action. #Steve, #Denzel, #ConcreteCut. The whole congregation thank you all a million! R. J.
While they’re not the cheapest I believe in hiding quality techs. I recommend them to all my clients for my plumbing inspections and personally use their services for my property. Techs are always professional and kind. They do the work necessary without trying to burn you. Whenever you find a good contractor in soflo you hang on to them and these guys are keepers! La Fabián is amazing!
I will recommend this company, and I will keep using them. The dispatcher Shelly is lovely and works with me to accommodate my time with the plumber. The plumber did a great job also. My new faucets look great, and I have no more leaks. Their prices are also fair.
I found Need a Plumber through a google search and gave them a call. Everything from the initial call to the job completion went great. It was easily a 5 star job… until I got the bill. You see, you are not paying them to do a job… you are paying them simply for their presence. So, if the guy is still there 1 minute past one hour your bill goes from $185 to $277.50 because they charge in 30 minute blocks, not 15 minutes (which would be a bit more acceptable). And they decide when to start and stop the timer. So basically, they charge you like lawyers or tow truck companies do, dishonestly. In this case, he literally opened the door to his van at 11:50 am, and I was looking at the completed invoice at 1:04 pm. But the job itself (he unclogged a pipe) took less than an hour, easily. Afterwards, on a later phone call I was told the service took 1 hour 20 minutes, meaning they even counted the time it took me to call their office (at his suggestion) to ask them about this seemingly excessive charge. By this logic they may as well charge you for the time it takes to drive to your home and back. Find a more honest company that won’t rook you. At least when it comes to billing Need a Plumber does not act in good faith and cannot be trusted.
They are knowledgable, professional from speaking to the receptionist to the service technicians. I have trusted this business for 10+ years and I will call no other plumber for all of my home upkeep. They treat you like family and thats how it feels doing business with them!
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