I'm a third time customer and I'm still very happy with these guys. First two service calls were both reasonably priced and virtually flawless, but the third hit a bit of a snag. However management intervened, and solved the problem quickly, professionally and fairly. I've almost never encountered the level of customer service this company offers. They made it clear that customer satisfaction is still a priority and they delivered again this time. I'm still a very happy customer and you will be, too.
I saw all the positive reviews and decided to try John the Plumber and wow did they deliver. Jason and his partner on the job (his name started with an S, I believe) were professional, confident in their knowledge and helpful with recommendations. My husband got home late but they hadn’t been dispatched on to their next job yet so Jason took the time to explain to my husband what I wasn’t able to wrap my mind around and then showed him everything they had done. He even gave us recommendations for what we should consider fixing in order of priority for our family. I mean wow. They were efficient with their time and the care for explanation was above and beyond what we expected. We will be John the Plumber customers from here on out after our experience, today.
They were truly AMAZING! Very informative and did a great job in fixing my plumbing issues. They recommended what to do next since the issue is actually the responsibility of the city and recommended a person to help with the water damage which was caused in my home. This is definitely going above and beyond. Truly recommend to others and will use them again for sure.
After reading the many high reviews we arranged to have John the Plumber install a bathroom vanity top and faucet connection. Renee quickly and efficiently reviewed job with us and scheduled Bill to do the work in our condo. We could not be happier. Bill arrived early, accessed the job and got to work. Bill is very friendly and professional. He has a positive “can do” attitude. Upon completion the work area was left in perfect condition. Not only will we use John the Plumber in the future, we also will always request Bill. We highly recommend you do too!! Dave & Jayne
I have used John The Plumber services 5 times in the last 3 years and have been happy with every service. Always professional and courteous. Out of the 5 services, I've had 3 different plumbers come out and each were just as good as the other. Will continue to use them at this point. The plumber Bill Sperry there is AMAZING! Highly recommend
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