I'm a third time customer and I'm still very happy with these guys. First two service calls were both reasonably priced and virtually flawless, but the third hit a bit of a snag. However management intervened, and solved the problem quickly, professionally and fairly. I've almost never encountered the level of customer service this company offers. They made it clear that customer satisfaction is still a priority and they delivered again this time. I'm still a very happy customer and you will be, too.
Darren and Adam were awesome!!! Installed my 80 gallon water heater. Took their time and made sure everything was right and professionally dressed and truck. I would only use John the Plumber for all my unfortunate plumbing issues. Best value in South Florida and amazing work. See why they have been in business for as long as they have. Much deserved! The lady who answered the phone on Saturday was so pleasant and the main reason we choose to go with John the Plumber because of her attitude and willingness to work with us after a minor communication issue. She made it right which showed her loyalty to the customer.
Dana was quite amazing. We have used John the Plumber for the past 10 years. They're the best. Dana, in particular, unclogged the drain in bathtub. He spent a lot of time and did a wonderful job, since it was difficult. Also, he spent about 20-30 mins with me on the phone explaining what he did. He's very knowledgeable and precise in his work, and he's one of the best plumbers we have ever used. Thank you, Dana!
Adam and Darrin did a great job. They were very polite, pleasant and efficient. Really knew what they were doing. Kept us posted with the progress & did a super job cleaning up. The entire process with John the Plumber was top notch. Isobel in the office helped me initially. She set everything up and made sure there were no glitches. I would definitely use John the Plumber again.
They were truly AMAZING! Very informative and did a great job in fixing my plumbing issues. They recommended what to do next since the issue is actually the responsibility of the city and recommended a person to help with the water damage which was caused in my home. This is definitely going above and beyond. Truly recommend to others and will use them again for sure.
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