I rented a deck boat and had 6 people with me, the boat was rated to hold 12 people. As soon as I went to go fast the boat wouldn’t get on plane. Moved everyone to the front of the boat and still couldn’t get on plane. Was forced to cruise at 10mph to the sandbar, which I informed the company the boat wasn’t running correctly and was very dangerous because the bow would take on water due to not being able to get up on plane. Once we got to the sandbar we realized the boat wasn’t equipped with a stern anchor. Once I returned the boat the guy told me the front ladder had been broken off and was missing two rungs. The ladder was in that condition when I rented the boat. The employee told me I could either charge 350 to my card or pay 250 cash for the ladder. I’m assuming this is a scam that they do to all there tourist that rent these boats. He said due to the boat not running correctly he wouldn’t charge me for fuel, which was very generous since I went a total of two miles with a 4 stroke engine. So at most I burnt a gallon of gas which on the water is 7$ a gallon. I would recommend using another rental service.
Went down to the keys just for this place and had a blast. And then they had a personal touch because we had just gotten engaged that day! Loved that we had some free time before the tour to ride around. And then the tour just kept going, it was turn after turn of new sights and speeds! On the bay side we loved the speed and on the Atlantic side I swear we went airborne for a second! Absolute blast!
Our guide was great, jet skis were fun. Management sounds sketchy (we were told no refunds on anything ever so good luck with that). I'd steer away from the snorkeling but they did give us an extra 30 minutes since they cancelled snorkeling for "bad weather." No rain or wind so IDK. To be honest I probably had more fun on the extra 30 minutes of jet ski.
The 30 minute freedom ride was perfect. You could start riding quickly within a minute of leaving the dock. The staff was knowledgeable, helpful, and friendly. I highly recommend a visit.
Very easy experience. Youthful staff which can offer challenges to an old curmudgeon. Extremely quick access to sand bar. The boat we rented was fine and had lots of space for 4 and a dog, not a dry boat by any means though. Easy boat rental in paradise, not much more to add!
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