On a Sunday evening, after wondering why my A/C had not been working all day, it was very stressful to notice that the drain line was plugged and water was spilling out from the drip pan. But I called Cousin's and I am very happy I did. Reade came out at 9 PM on a Sunday evening and had everything taking care of in about 10 minutes. Considering then urgent request and that it was on a Sunday, I thought the price was more than reasonable. I would recommend Cousin's to anyone needing A/C work. Keep up the good work!
What amazing guys! Very kind and funny. They had so much respect for the home and furnishings. More than I have for my own stuff lol! I have dogs and they were very respectful when I had to move my dogs to another room. They cleaned after (not that there was much to clean from them they probably swept up stuff I had on the floor before they came). Great company. The receptionist is very sweet as well. I will definitely be using them for any AC service I need in the future.
All the way around top notice A/C company. Sales, Jason very tentative to my needs and wants. Answered all my questions with patience. Pricing was great compared to several other quotes.Great with following up on installation. Dwayne and his team member arrived on time and diligently worked all day, in the horrible heat. Explained everything and answered all my questions. They had face coverings, shoe coverings and gloves to protect themselves and us. Very happy with choosing Cousins Air.
Came early, did a great job!
Al came to check the vents and made adjustments the fan as I thought it was blowing too strongly. He is an exceptionally fine gentleman, always polite and willing to please. I am impressed with the crew at Cousins as they are all well trained and so cooperative. It exhibits excellent management skills in dealing with the crew training. I will add two more names to the excellent workers list. Today Alex and Tran came to replace the vents and I enjoyed having them as well. Thank you for being so prompt and responsive Marcos came yesterday and was a fine gentleman who attended to my concerns and seemed very capable to solve the issue. He is someone that Cousins should be proud to have on their team
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