Ray came out on the weekend and spent a lot of time looking at our ductwork and provided a well priced estimate compared to some other companies that came out. They showed up on time on the day of install. They removed the old equipment, installed the new unit, and modified the ducts before it was even 2:00pm. There were some minor issues that had to be addressed after the fact but they took care of everything that was promised. I’d highly recommend them to anyone and you can’t beat the price for the Trane system they installed. Very friendly staff and good communication from them throughout!
Had a great experience doing business with Certified Heating and Cooling! Service techs Andy and Elijah arrived on time and informed us of what needed to be done to increase airflow into back bedrooms. They worked fast and efficient. We they were finished they asked if their work was to my approval. Lastly, they vacuumed up a little debris and I really appreciated the extra effort. Great company!
I had my 2 year old AC system serviced yesterday and I was pleasantly surprised by the technicians professionalism, patience and knowledge. Mr. Johnson went out of his way to be sure that everything was working proper and that I knew all the functions of the programable thermostat and even showed me how to download the App. to my cell phone. By far the best technician I have had come to my home is the eight years of living in Florida.
I had scheduled a maintenance clean in July for my A/C in one of the homes I rent out in Naples. The office staff have been friendly and caring. They sent out a detailed text message to me prior to Sean my technician arriving which I was pleased about. He serviced my A/C unit was very professional and helpful. I also found him to be knowledgeable and very personable. I'm thankful for "Certified Heating & Cooling" whom I plan on continuing to use in the future & I would highly recommend them to others.
I had Certified come out and give me an estimate for a mini split AC for my garage. After moving into our new home in Naples I discovered that there is no cooling in my garage. Temps exceeded 85 degrees during the day. I tried 5 different companies. Some of the other guys were obnoxious. That's a big statement when a comment like this comes from an Ex NewYorker. The prices were ridiculous from some and misleading from others. Certified sent out Brandon. He was polite, informative and gave me a good price. His price was not the cheapest but was lower than most of the others. When it came to the installation day Kevin and Alec did the install in one day. Certified scheduled the electrician to be present during the installation. They were clean and neat. The AC was running by the end of the day. It gets better. I was concerned with humidity in my home although it was cooling very well. I reached out to Brandon to inquire about having a dehumidifier. He assessed my situation and explained to me that I was using my AC wrong. I had it set to fan constantly thinking that it was good to recirculate the cool air. He told me to switch it to auto and the humidity would decrease. I went from an average 62% humidity to 50% and as low as 46% due to his advice. It cost me nothing. As a matter of fact I'm saving money because the fan is not running all day and night. How's that for honesty at the expense of a sale?
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