Advanced Air & Refrigeration, Inc.
2144 Andrea Ln, Fort Myers, FL 33912, USAAbout Advanced Air & Refrigeration, Inc.
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2144 Andrea Ln, Fort Myers, FL 33912, USAOfflineSharks Directorty Theme Review!
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I am loyal customer of Advanced Air for over 15 years. Their superior customer service is exemplary, professional, knowledgeable, and extremely honest. They take great pride in providing you with excellent workmanship and care. I personally request Josue Sierra one of the most wonderful technicians I have ever encountered. I own several properties and can depend on Advanced Air and Josue to give me extrodany and prompt customer support. I feel confident recommending Advanced Air to all my friends. They are affordable and are a long standing reputable company. Janice Brennan
Contacted company around 2 pm and they had a tech out to me within 2 hours. The tech was knowledgeable, professional, and efficient, identifying the issue pretty quickly and offering a variety of alternatives and price brackets to solve the problem. The only complaint I could make is about the upsell on their service plan. Although the plan was reasonable and there are different tiers and prices, whenever a company pushes a service plan it makes me a little suspicious and uncomfortable, even though I usually opt in anyway. Overall, though, based on speed of response and quality of their tech Patrick I'd definitely recommend Advanced Air.
Timothy was absolutely wonderful! Very professional, respectful and knowledgeable. It was an emergency as our A/C wasn’t working and we live in SW FL and he came very quickly and repaired everything with efficiency. I would honestly request him personally next time I need his companies services. Better than any other technician from this company. Thanks Tim, you the man!
Amazing responsive kind answering office staff. Oscar was smart and tried to give me options based on my budget. They use quality materials. My close friend knows the owner. Class. Devoted to customers. Fantastic communication. What can they improve? Nothing
Jeff was on time and called to ask if it was ok to come earlier, by 30 minutes, to see us. We had a great connection with him and his explanations of the best systems for our home. The price quotes were pretty similar so all we needed to do was decide if we really needed to replace our 13 year old system. Later in the evening we decided it was best to replace rather than repair and called him after 9:00 pm. He explained what we needed to do for the financing and actually offered to come over in the morning to help us if we needed it. There were several incentives included and that really helped us decide. Jeff spent a lot of time explaining the difference between the systems and answering all our questions. We feel that he is an asset to Advanced Air and his customer service skills are well about par.