Amazing responsive kind answering office staff. Oscar was smart and tried to give me options based on my budget. They use quality materials. My close friend knows the owner. Class. Devoted to customers. Fantastic communication. What can they improve? Nothing
Josh was a total professional and explained the problem in great detail so we could understand the what was wrong. He arrived on time and was very courteous and gave us several options. The receptionist we first spoke to- Heather was also very helpful and got us quickly set up with an appointment in just a few hours. I highly recommend this company.
It was very easy to set up the appointment I got next day service when I did not expect service to be available. I was kept informed as to when the service rep was to arrive and he called to let me know that the electricity had then turned off to our building. So unfortunately it wasn't able to adequately evaluate the situation. I do think that he could have spent some time possibly cleaning the outside unit since I had to pay for the trip visit anyhow
Repairman was very knowledgeable and took time to explain everything and the. Showed me what I can do between calls or service contracts. He was professional, polite and very Thorough in fixing our air conditioner. On top of great service, he arrived hours early on a 90 degree day. What more can you ask for. Thanks
We are brand new in town-just moved in to our new home and had problem with one of the two thermostats that we have. It was a holiday weekend and Timothy was able to come the same day of the call! We so appreciated his workmanship and thoroughness! Told him I would call to set up our maintenance program for our air conditioners/furnaces.
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