This is my second job with Paradise Plumbing, and I will call them again. The first time they replaced my garbage disposal that was leaking. Greg is very knowledgeable, courteous and does excellent work. Just recently they replaced my leaking water heater. Kevin was very courteous and did the job quickly and efficiently. Greg finalized all the details. The office always calls about an hour later to make sure everything went well. They are always pleasant and easy to deal with.
I am beyond pleased with the service that I received from Paradise Plumbing & A.C. I researched several contractors which can be a difficult task in finding reputable companies. Paradise Plumbing & A.C. had several positive reviews and I’m glad I chose them. I was kept in the loop by customer service of the arrival time and the tech was on time. The tech was also courteous, knowledgeable and very pleasant to deal with. The job was performed perfectly with no added sales pressure. I will be using this company going forward for my plumbing and A.C. needs.
Paradise is a great company with excellent customer service. The ladies who answer the phones are very nice and professional. They are very attentive and call before the tech comes out, then they call after the tech leaves to follow up and make sure I was satisfied with the work. I would definitely use Paradise again!
I want to personally take the time to give A1 Paradise Plumbing & Air Conditioning & Juan C the 5* review. I recently installed a Tankless Water Heater and new Commercial Grade Toilet . ***I personally suggest Juan C. be a Trainer for your technicians in your organization.*** 1. The front office called me the "day before and the day of" installation to confirm the technician was en-route for my service call. 2. Juan C. showed up on-time and eager to work. Juan wasn't the initial technician who came onsite to quote the job, but he went above and beyond the call of duty to start the day by educating me for future references. 3. Juan C.confirmed both Suite 27 & Suite 28 shared the same water line and show me where the shutoff valve was located. (Property Management stated we were on individual lines per separate bays.) 4. Juan C. inspected the site where the water heat was to be installed; under the bathroom sink; under and around the toilet and its connections and ensured their were no water leaks. 5. Prior to drilling, Juan C. ensure everything was removed out of his work area; circuits breakers were turned off and all items were disconnected from the receptacles. 6. Prior to the removal of the toilet, Juan C. turned off all water to toilet and removed ALL the water for the toilet; and educated me on the process of installing a new toilet new toilet with a new wax ring; installing a toilet and the bowl. 7. Juan C. cleaned up, swept and vacuumed the area of the Water Heater Installation and the bathroom area. 8. Juan C. took the time to show me and my staff and educate us the water heater operations and the vast temperatures the unit could reach. 9. Juan C. took the time to explain the difference of the toilet that was replaced vs the new one installed. *****JUAN C. ***** I WANT TO PERSONALLY THANK YOU FOR THE PROFESSIONALISM AND COURTESY TO TAKE THE TIME OUT TO EDUCATE ME AND MY STAFF. YOU WENT ABOVE AND BEYOND THE CALL OF DUTY AND I HOPE YOU ARE REWARDED IN SILVER AND GOLD FOR THE AMAZING JOB YOU DID..... PLEASE KEEP UP THE GREAT WORK JUAN C.!!!!!
I could of picked a better company. I hired another company prior and had nothing but headaches had to part ways with that company. Paradise came in and pick up the pieces went above and beyond. And to boot the price was way less. Thank You Paradise for taking the headache away and bringing back the sunshine in my Paradise.
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