They have a high rating for a REASON! Called and got next day service. Juan arrived on time and very professional. Explained everything as he went and helped to get my plumbing set for my insurance company by changing out valves. Worked quickly and cleaned up nicer than when he arrived. If you get Juan, you hit the jackpot! Company checked in and was very courteous. Overall 5 star company!
The plumber that came to our property was Chris. I am in Boston so communication is vital for me as this repair was happening in Fort Lauderdale in our house that has guests. He is the best. On time, easy to talk with, he explains things clearly, gave me estimates before his repairs began (and options), is very professional, and gave me the feeling that I could stop stressing about our toilet issue!!! That alone is worth gold. Great experience
We had a puddle of water near our hot water heater. Thinking it was the source, we called Paradise. Of course, it wasn't coming from the water heater. The plumber, Dillon, somehow found that the leak was coming from the laundry room and pooling at the water heater. We live in a townhouse built in 1986. It's a slab, with buried pipes and no schematic -- not easy to trace the leak. During his search, Dillon was extremely careful not to damage anything and kept us informed at every step of his process. I highly recommend Paradise, from the simple to most complex plumbing needs, they will do the job. Great service from Nicole in the office to Dillon at our house. Thanks, Donna
Paradise Plumbing is as good as it gets. I recently had a water leak in my upstairs bathroom, and they were at my house within 30 minutes of the original call. Juan discovered the leak and quickly advised me on the next steps. Paradise works with a contractor, Entrusted, and I can speak highly of both companies. You can tell they are in sync and made the whole process easy as possible. Alan and Juan were fantastic on each visit to our home, and the communication was excellent. I had no idea what to do as a first-time homeowner, but they outline all the necessary steps and take the stress out of it.
I've used Paradise many times for drain clearing and recently hired them to make a couple of repairs and replacements. As always, they are beyond professional and punctual. Will continue to use them for all my plumbing needs! I forgot to mention that the technician that helped me was Chris and he was amazing!
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